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Effectiveness
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Products
Quality
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Review from shonda0216 (02 Aug, 2011)
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If there is a known problem with the mail. I should be notified and not wait 6 weeks before I contact you and then i'm told.. Mail issue but it's coming...lolShipping
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This is my 5th order. All of the other orders showed up right away. So far it's been 2 months and still no shipment.Products
Quality
Selection
Shipping Speed
Great Quality
Review from aeboy03 (01 Aug, 2011)
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Simplicity of navigation
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easy to order..Customer Support
Effectiveness
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give more feed back..not just its coming..lolShipping
Shipping Speed
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Suggestions
offer different options for shipping. that dont take two months to recieve.Products
Quality
Selection
Shipping Speed
offer more needles, draw needles, and show the gauges..
Review from shawn6913 (26 Jul, 2011)
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Simplicity of navigation
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receipt of money needs to be improvedCustomer Support
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Some tickets are not responded to at times. Especially from Friday through MondayShipping
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Shipping times have dramatically increased. Have been waiting since 6/14 to receive an orderProducts
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Shipping Speed
Good selection of quality products when they are eceived
Review from tpetty (24 Jul, 2011)
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Not badCustomer Support
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Got a responseShipping
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Way to slow this timeProducts
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Shipping Speed
Great
Review from tannerpaul (19 Jul, 2011)
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Simplicity of navigation
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Site is greatCustomer Support
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Customer support is great. No problem at all thereShipping
Shipping Speed
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The only other time I ordered, the packaging was good, but the shipping took forever. I sent the money in February and didn't get it until June (this was due mostly to a postal error). This time I sent the money on July 7 and my order hasn't even been shipped yet. Why is that? Anyone else had this problem?Products
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Products are good
Review from lenny5000 (16 Jul, 2011)
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Simplicity of navigation
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Love the site, very easy to useCustomer Support
Effectiveness
Attitude
Suggestions
Great, always respond to my questions in a timely mannerShipping
Shipping Speed
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Suggestions
Takes a bit to long to receive, but always receiveProducts
Quality
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Shipping Speed
Get pay pal option back!!!
Review from treedoles (14 Jul, 2011)
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Simplicity of navigation
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Great information given on most items. Love that everything is explained in great detail. It makes it a lot easier purchasing the right item for yourself and for others!!Customer Support
Effectiveness
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Wonderful I wouldn't change a thing!!Shipping
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I wish the shipping could be a little faster, but I know that you do your best to get items delivered as quick as you possibly can!! You're wonderful, I need to learn patience!! LOLProducts
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All products are of great quality. I just wish you wouldn't run out of them so fast!!!
Review from dave101 (02 Jul, 2011)
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Easy to order gear.Customer Support
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They always answer emails and usually within 1 day.Shipping
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Good shipping. Fast and affordable..Have always gotten my stuff to the US..Knock on wood...Products
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Shipping Speed
Great products and can't beat the prices..
Review from krazymofo1019 (27 Jun, 2011)
Site
Simplicity of navigation
Design/pleasure of perception
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Great all around. Site is easy on the eyes and easy to use.Customer Support
Effectiveness
Attitude
Suggestions
Created a ticket and got a response a few hours later.Shipping
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Pakcage was received quickly (three days before expected date). Was in an envelope with a little ziplock bag but hey it works.Products
Quality
Selection
Shipping Speed
Has everything u want and need.
Review from ike-asante (09 Jun, 2011)
Suggestions
Easy to figure out. I love the descriptions.